Landa Club

My Skills:

Top areas of expertise and tools used
to accomplish projects.

Primary Skillset:

General Management

Secondary Skillset:

Business Management

Operational Strategy

Performance Management

Customer Service

Organizational Strategy

Leadership development

My Services

Operational Strategy to scale and cost efficience

Average Engagement Duration:

2 months

- Understand company strategy - Understand company structure - Review current Processes, Procedures, Policies and documentation - Sync with Key Stakeholders to understand current state and pain-points. - Consolidate Insights - Build a framework and a plan to implement - Client Presentation - Next Steps Review

Diversified professional experience

Main companies where I gained experience

Find out more:

Head of Operations

CodersLink

Oversee operations to keep businesses on track and responsible for the efficiency and improvements by setting the foundations for the department's procedures, processes and KPIs. Leading the teams of Business Operations, Transformation, Talent Operations, People Operations and Finance; dotted line Sales Team. - Define and manage organizational strategy, executive teams and operations, from the goal setting, operations, KPIs, up to leading operational frameworks for excellence. - Define and create processes and policies for the organizational needs. - Ensure all teams have their SOPs, resources and guidelines for internal processes that support the entire operation. - Financial control and performance analysis of the operation and efficiency.

2023 - Current

About me

Hello! I have developed my career (14+ years) and learnings from companies like Steelcase, Amazon, Uber, among others in which I gain experience leading multifunctional teams on diverse industries and multinational companies, driving growth strategies and focused on developing high performance teams through continuous learning and improvement by having the proper processes and standards for operational excellence to scale. I specialize on understanding holistically processes for their standardization to build operational excellence to scale, I specialize in continuous improvement through efficiencies and automation, I specialize on leading and developing multifunctional teams by breaking silos, enhance communication and collaboration for success, I specialize on understanding operations, customers, product, unit economics and industry to unify efforts to build strategies for growth.

Get in touch

Carlos Eduardo Morales Valdes

Mexico

Strategy | Operational Excellence | CI | CX