I unlock value in startups through revenue optimization, performance improvement and strategic projects

C-level executive in charge of the lending business operations and the overall business strategy. - Built high performance onboarding, customer excellence and collection teams, 100% remote. - Optimized onboarding <90 seg - Automated customer excellence workflows up to 70%. - A/B tests and feature engineering for risk models. - Customer Satisfaction (CSAT) >92% .

Regional project head for Cabify operations across Latam Region. - MVP and go-to-market of new business lines (Br, Mx). - Process assessment and take-over for automation (EC) - Overall business and sales force assessments (BR) - Joint project with IADB related to pension plans for Cabify drivers in +10 countries.

Led projects and collections team for cash cycle optimization for the corporate structure. - Reduced the cash cycle through B2B collections optimization by 25% - Designed an algorythm to reduce medical inventory in high predictability SKUs by 43% - Designed and implemented credit and collections processes for private patients.

Leading consultant in revenue assurance and pricing projects for the banking industry across the Latam region: - 2% - 5% increase in both financial and non-financial income - Projects ROI >11x