I specialize in driving effective collaboration between cross-functional teams. I am a certified facilitator and it has been my superpower during the 10 years I have worked in a variety of departments (Sales, Customer Success, Support, Product, Operations and Design)

About me

About me Cohort 13 Where are you from: Mexico Current location: San Cristobal de las Casas, Chiapas Background: 10 years working for startups and in the software industry. I have played a variety of roles from leading sales, customer success, customer support and eventually I became Product Director, driving support, product and design. I have found facilitation to be my passion and main skill that has allowed me to play all this different roles. I also have a small side business on cat behavior that I enjoy a lot. I live with my partner, 2 dogs and a cat. :landaclub: Why Landa? I have found communities to be an amazing support as I go on this entrepreneurial stage of my career. I received a lot of great comments from people in this community about the value of the network. :cara_ligeramente_sonriente: I want to contribute and learn from people here. :dardo: Niche FACILITATOR. I help early-stage startups to make the best of the collaboration of their members. I specialize in creating synergies between customer facing teams and the more “technical” teams to keep things aligned in a very practical way. Product, Customer Experience and Facilitation are my main areas of expertise. :manos\_abiertas:Who can I help the most? Engineering, Customer Support, Customer Success and Product teams, I specialize in helping them collaborate effectively through facilitation techniques. Anyone who has a lot of ideas but are struggling to find out where to start, I run a “clarity session” that helps people visualize all their thoughts and turn them into actionable plans. :gorro_de_fiesta: Fun facts When I was a kid my dream was to be a contortionist or acrobat working for the Cirque du Soleil around the world.