Top areas of expertise and tools used
to accomplish projects.
Main companies where I gained experience
About me Where are you from: Mazatlán, México :bandera-mx: Current location: Metepec, but I commute twice a week to Mexico City Background 10 years of experience, 7 in Tech. With particular focus in Operations and in LatAm (learned Portuguese after several years working with Brazilians :bandera-br: ) I've worked in a variety of areas such as Safety Operations and Customer Support at Uber, launching (and failing) a music streaming service from TikTok in Brazil and Mexico I currently work at Stori, helping structure a new area focused on "digital" Collections, where I'm helping design the comms and channel strategy to maximize collections, while finding efficiencies. :landaclub: Why Landa? I enjoy solving complex problems and leading project, and I want to continue doing it outside my regular work. I do not necessarily see myself as an entrepreneur, but I do want to learn how to find additional sources of revenue :dardo: Niche [WIP that's also why I'm in Landa :guiño:] Problem-Solver. I can help with complex problems or projects, especially ones that have a wide range of stakeholders (e.g., Product, Ops, Customer Support) People Management. I love coaching and mentoring teams to find their true potential, especially teams who have been demotivated or underperforming. I still keep a mentorship relationship with former team members :manos\_abiertas:Who can I help the most? Any Ops team struggling to implement a new technology or any Product team looking to introduce a new Tech to an Ops-heavy environment Any Org struggling to motivate and build a career path to their teams, particularly those who have changed or lacked manager for a while :gorro_de_fiesta: Fun facts In parallel to my job, I used to teach Mexican Politics and History at a High School I developed a passion for wine. While I'm not the most acute nose, I'm looking to do a WSET Wine certification in a month
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